We would like to inform you about the types of cookies used on our website, the purposes of use of cookies, and the settings, management and deletion of these cookies.

You can visit our website without providing any personal information and meet your needs by getting information about our products and services. Some cookies are used to collect information about site usage during visits. Our aim here is; To provide convenience to the user visiting our website and to improve its operation.

What is a Cookie?

A cookie is a small text file that is saved on your computer or mobile device through your browser when you visit a site. In addition to making a site work more efficiently, cookies allow personalized pages to be presented to provide a faster and more suitable visiting experience for your personal needs. Cookies only contain information about your visit history on the internet and do not collect any information about the files stored on your computer or mobile device.

Cookie Types and Purposes of Use

There are two types of cookies according to their validity period: Permanent Cookie and Temporary Cookie. Temporary cookies are created while you visit the website and are valid only until you close your browser. Persistent cookies are created when you visit the website and remain until you delete them or they expire. Persistent cookies are used for things like providing a personalized experience in line with your settings.

Cookie types and purposes of use are explained below.

Mandatory Cookies

It is essential for our website to function properly. For example, mandatory cookies are used for purposes such as authentication and preventing the loss of information about your current session. These cookies are used for purposes such as security and authentication, and are not used for any marketing purposes.

Cookies Necessary for Functionality

These are cookies that allow users who visit our website to remember their preferences. For example, it allows the visitor’s language preference or text font size selection to be remembered. Not allowing the use of such cookies may result in a feature not being used specifically for you and will prevent it from remembering your preferences.

Cookies Necessary for Performance and Analysis

These are cookies that help improve our website. These types of cookies collect information about visitors’ site usage, are used to check whether the site is working properly and to detect errors.

Targeting and Advertising Cookies

These cookies are used to promote products and services on our website or in media other than our website, to show you relevant and personalized advertisements together with our collaborating partners, and to measure the effectiveness of advertising campaigns.

How Are Cookies Collected?

Data is collected through your devices from which you access browsers. This information collected is specific to the devices. It can be deleted and access to information can be disabled by the user at any time.

Our Privacy Policy

Your privacy is important to us, your privacy and security rights are our basic principle.

In this context, you can access our information text on the protection of personal data here.

How can you control cookies?

You can delete existing cookies on your computer and prevent cookies from being saved/placed in your internet browser.

Internet browsers are predefined to automatically accept cookies. Since managing cookies varies from browser to browser, you can check the help menu of the browser or application for detailed information.

For example,

You can manage it with the option “Google Chrome -> Settings -> Advanced -> Privacy and Security -> Site Settings -> Cookies and Site Data -> Allow sites to save and read cookie data”.

You can manage it from the “Internet Explorer -> Settings -> Internet Options -> Privacy -> Advanced settings” menu.

Most Internet browsers allow you to:

View saved cookies and delete any you wish

Block third-party cookies

Block cookies from certain sites

Block all cookies

Delete all cookies when you close Internet explorer

If you choose to delete cookies, your preferences on the relevant website will be deleted. Additionally, if you choose to block cookies completely, many websites and digital platforms, including Akbank’s websites, may not function properly.

To Control Cookies on Your Mobile Device;

On Apple Devices;

You can clear your browsing history and cookies with the steps “Settings -> Safari -> Clear History and Website Data”.

To delete cookies and keep your history, you can follow the steps “Settings -> Safari -> Advanced -> Website Data -> Delete All Website Data”.