Procedure for Product Return and Right of Withdrawal

For Domestic Sales:

Product Return: Distance Selling Agreement

The buyer has the right to withdraw from the contract within fourteen days after confirming the order, without giving any reason and without paying any penalty. The shipping and service fee (350 TL) of the returned product or products will be deducted from the price paid by the buyer. Shipping cost for accessory purchases is 75 TL.

Promotional and campaign products given as gifts must also be returned at the same time as the product you are returning.

Return/Exchange Conditions:

– Returns must be made with the original box/packaging and invoice.

– If the product protection tape attached to wedding dresses and evening dresses is removed or damaged, your return will not be accepted.

– All standard accessories must be sent undamaged and in their original packaging.

– Promotional and campaign products given as gifts must also be sent with their original packages.

– Products prepared in line with the consumer’s special requests or clearly his personal needs, which are not suitable for return due to their nature, are in danger of rapid deterioration or are likely to expire, cannot be returned.

After creating your return request from the My Orders / Create Return Request option, you can send your product to our central warehouse for return/exchange with Aras Kargo, by obtaining the return code and paying attention to the return conditions specified above. For the returned product or products (350 TL), the shipping and service fee will be deducted from the price paid by the buyer. Shipping cost for accessory purchases is 75 TL.

In purchases made through the https://www.angelhousewedding.com website, the buyer does not have the right to exchange the products he has purchased at the seller’s stores. The buyer can use the exchange right for products that have not yet been received, via the https://www.angelhousewedding.com website. will be able to do it via.

For International Sales:

In accordance with the legislation, the Buyer cannot exercise its right of withdrawal in the following cases:

In contracts regarding goods or services whose prices change depending on fluctuations in the financial markets and which are not under the control of the Seller, in contracts regarding the delivery of goods that are prepared in line with the Buyer’s wishes or clearly his personal needs and are not suitable for return due to their nature; Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; In contracts regarding the delivery of those whose return is not suitable in terms of health and hygiene,

For purchases made through www.angelhousewedding.com, there is no right to return the purchased products if they are not suitable for health and hygiene or if the product label is damaged.